You have placed an order or are just about to, but you are concerned about when the order will be delivered and how much delivery will cost. We deliver with the help of our reliable partner – the courier company DPD Latvija to all cities and suburbs of Latvia, as well as in Europe. Homeu.Shop will deliver your parcel quickly and safely, we process parcels every day from Monday to Friday. Place your order before 14:00 and we will deliver your parcel within 1-3 days in Latvia/Lithuania/Estonia, depending on the workload of the courier companies. If you order on Saturday or Sunday, your order will be shipped on Monday.
1. Shipping Costs
Shipping costs are calculated automatically based on the delivery address specified during the checkout process, the size of the package, and its weight. You can find out the cost of delivery by adding the item to your cart. If the amount of your order reaches 69.00 EUR – delivery to the Baltic States is FREE.
2. Delivery Points
We offer delivery services to countries within Europe only. Delivery is carried out to a parcel machine at the address you specified, but if the size of the parcel exceeds the permissible size of the parcel machine, delivery is carried out using a courier to your home. Please note that we do not offer international shipping outside of Europe.
3. Delivery Terms
The estimated delivery times for your order will be provided during the checkout process and depend on the destination. These estimates are provided by our shipping carrier, DPD, and are subject to change due to factors beyond our control. Usually delivery can take 1-3 days.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status and location of your shipment on the DPD website.
5. Shipping Address
It is your responsibility to provide an accurate and complete shipping address during the checkout process. We will not be held responsible for orders that are delayed or undeliverable due to inaccurate or incomplete shipping information.
6. Delivery Exceptions
While we strive to ensure timely and accurate delivery, there may be circumstances beyond our control that result in delivery exceptions, including, but not limited to weather conditions, customs clearance and unexpected carrier delays. In such cases, we will make every effort to communicate any delays and provide updates on delivery status.
7. Shipping Inquiries
If you have any questions or concerns regarding your order’s shipping and delivery, please contact our customer support team at [email protected]. We are ready to help you resolve any shipping-related inquiries.
8. Policy Changes
We reserve the right to modify or update this Shipping and Delivery Policy at any time. Any changes will be posted on our website with a revised “Last Updated” date. Please periodically review this policy for updates.
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